Welcome to Ediann! We value your satisfaction and aim to provide a seamless shopping experience. Below is our detailed Return & Refund Policy to ensure you have a clear understanding of our processes and commitments. If you have any questions, feel free to contact us.

Return and Refund Policy
When Will I Receive My Refund?
• Refunds will be processed within 7-10 business days.
• Refunds will be credited to the original payment method.

Refund Eligibility:
• Full refunds will be issued only for the “disapproval of subscription” by Ediann due to any logical and legal non-compliances.

Exceptions to Refunds:
• Refunds are not provided when Customers website get suspended due to violation of privacy policy.
• Refunds are not provided when a Customer Cancelled his/her subscription.

Exchange Policy
We offer exchanges for items of the same value or higher. The process is simple:
1. Initiate an Exchange: Contact us at info@agiledot.us.
2. Upgrading package: Customer can upgrade package from lower to higher package. Successful package upgrades need additional cost paid by the Customer.
3. Upgrading plan: Customer can upgrade plan from lower to higher plan. Successful plan upgrades need additional cost paid by the Customer.
4. Receive Your Replacement: Once we receive the payment, package or plan update will be initiated.